Your mission

  • Lead the full end-to-end delivery cycle of iSapiens standard and custom solutions
  • Ensure the correct handover from the presales phase to the work set-up phase
  • Manage sourcing of expertise to the  project by selecting internal and scouting external resources
  • Act as the go-to person for our clients during all phases of the project
  • Guide clients in evaluating solution feasibility and scalability within their contextual constraints
  • Manage expectations of multiple project stakeholders
  • Anticipate and identify ill-defined problems/issues and propose ways for clarifying them
  • Set and negotiate project priorities 
  • Plan and coordinate project resources and project flows by means of project management tools
  • Document, share & de-risk each step of the project pipeline 
  • When necessary, make high level escalation management 
  • Outline project efficiency KPIs and assure that the value is created in each phase of the project
  • Keep the positive mood up in the team and spur good vibes
  • Take active part in collaborative initiatives across the company to contribute to continuous improvement

Skills & competences

  • You are able to build strong relationships with clients and within a team
  • You act as a business advisor and have a systemic and strategic vision
  • You are cooperative and comfortable with working cross-functionally
  • You have good analytical and organizational skills
  • You are a critical thinker who is at ease with complexity 
  • You have an entrepreneurial mindset and are capable of identifying opportunities

Desired profile

  • Achiever, tenacious, growth mindset, diversity-driven, high confidence and result-oriented
  • Fluent in Italian/English with excellent communication skills (written & verbal)
  • Bachelor’s or Master’s degree in Business/Management/Organizational/Educational/Communication Studies 
  • Experience in managerial roles or in consulting services
  • Passion for workplace learning, talent development, and new technologies
  • Knowledge of the Digital Learning competitive landscape preferred